This site runs on email. We don't have a phone queue and we don't run a live chat. Writing to the address below reaches the editor directly.
Editorial:
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Corrections:
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Legal:
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We aim to reply within three business days. We do not sell leads or pass your address to third parties.
If your question is about a specific draw, prize payout or a ticket dispute — that's for the operator directly, or Victorian Gambling and Casino Control Commission (VGCCC) if the dispute concerns a licensed operator's conduct. We can point you to the right place but we can't resolve the dispute for you.
If you are worried about your own or someone else's gambling, the help resources block in the footer of every page has regulator-listed support lines. You can reach them 24/7; calls are free and confidential.